Officials have discovered that when the Access Health CT website went live on October 1, the website contained inaccurate pricing information. The staff at the exchange was aware of the incorrect information when the site went live but Lt. Gov. Nancy Wyman and Access Health CT CEO Kevin Counihan did not mention it when asked about pricing information. The inaccuracies regarding deducticles and co-insurance rates impacting all 19 health plans were discovered on September 26. Counihan notified the Connecticut Insurance Department about the problem and it was then that officials decided to place a warning on three locations on the site. The problem could have impacted around 2,400 residents who signed up through the website. It is unclear how and why incorrect information was coded into the system. Shopping screens were corrected by October 30th.
Click here to read more