Is Working?

Yes and no.  Counselors, brokers, and online assisters throughout the country are giving mixed reviews to the updated website, with some applicants successfully completing the process and others facing the same glitches and crashes. According to figures from CMS, the response times have dropped to 1 second and error rates were under 1 percent due to the technology fixes but other organizations monitoring the site said that several states had response times from 8 to 18 seconds.

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